Services

Follow-Up & Review Automation Every quote chased. Every customer asked for a review.

Follow-up and review automation sends polite, timed messages that chase quotes, remind customers about appointments and ask customers for Google reviews. Kingsmere Agency sets it up and runs it for UK businesses.

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01 — The problem

Where customers slip away.

You send a quote, then life gets busy. Nobody chases. The customer forgets — or goes with someone who did follow up.

And your happiest customers rarely leave a review, because nobody asked.

02 — What we build

What you get.

  • Automatic quote follow-ups by text and email until the customer decides
  • Appointment reminders that help cut no-shows
  • Review requests sent at the right moment, with a one-tap link
  • Re-engagement messages for past customers who opted in
  • Stop-on-reply, so nobody gets chased after they’ve answered
  • Clear tracking of every quote, reminder and review
03 — How it works

Simple, fast, done for you.

  1. 01

    Map

    We map what happens today after an enquiry, a quote and a finished job.

  2. 02

    Automate

    We write friendly messages in your voice and set the timing for each one.

  3. 03

    Track

    You see which quotes were won, which reminders worked and how many new reviews came in.

04 — Who it’s for

Built for busy UK businesses.

  • Trades & home services
  • Clinics & dentists
  • Salons & beauty
  • Law firms
  • Estate agents
  • E-commerce
05 — Questions

Follow-Up & Review Automation: your questions.

Won’t it annoy my customers?

No. Messages are short and polite, and they stop as soon as the customer replies or books.

Can you only ask happy customers for reviews?

We ask every customer after a job — that’s what Google’s rules require. Most happy customers just need a reminder and an easy link.

Is it GDPR-friendly?

Yes. We only message people who contacted you or are your customers, and every message includes an easy way to opt out.

More ways we help

AI-Powered Websites

Fast, mobile-first sites designed with one job: turning visitors into enquiries. Built in 14–21 days.

Learn more

GEO & SEO — Get Recommended by AI

Be the business ChatGPT, Gemini and Google’s AI Overviews name when customers ask. Plus classic local SEO and Google Maps.

Learn more

AI Enquiry Agents

A 24/7 assistant on WhatsApp, SMS, web chat and email that answers questions, qualifies leads and books appointments.

Learn more
Your next step

Stop losing customers you’ve already earned.

Book a free 15-minute call. We’ll show you exactly where your business is leaking — and how to fix it. No pressure, no jargon.

Book a free call Get your free AI Growth Audit

We onboard a limited number of new clients each month so every build gets our full attention.